SafeHarbor are the eBay police department. If a buyer does something they’re not supposed to, then it’s SafeHarbor you should be reporting it to.
Non-paying Buyers.
This is the most common rule buyers break — it’s all too easy for them to just change their minds and try to get out of the auction. eBay, however, regard every auction as a contract. They will punish the buyer for you if they don’t go through with their end of the deal, by giving them a ’strike’ against their account. A buyer who doesn’t consistently doesn’t pay for items they win will probably get banned.
To report a non-paying buyer, you need to file an ‘Unpaid Item’ dispute, which you can do here: http://feedback.ebay.com/ws/eBayISAPI.dll?CreateDispute. All you need is the item number. Once you do this, eBay will send the buyer a reminder that they must pay for the item they won, wait a while, and then take action against them. You must wait 7 days before you can file a dispute.
This isn’t that helpful to you, of course, since in most cases you still won’t get paid for the item or have anyone to post it to: it is a rare buyer who responds to eBay’s threats and pays up just to avoid a little warning from eBay. You will, however, at least get a refund of your final value fee and be able to relist the item for free - and you can send a second chance offer to someone else if you want.
Auction Interference.
If someone ends up with a grudge against you, then you might find that they start emailing your bidders and telling them that you’re a scammer, they should cancel they bid, they shouldn’t deal with you, and so on. You might even find that you have unscrupulous competitors who will try this tactic to get buyers to bid on their auctions instead!
SafeHarbor will investigate this for you - the procedure to report it is to click ‘Help’ on the toolbar, then ‘Contact us’ from the menu. This can be a bit of a maze: you need to choose ‘Report problems with other eBay members’, then ‘Problems with buyers’, then finally ‘User is emailing buyers to warn them about seller or item’. This will then let you send SafeHarbor an email.
Feedback Extortion.
You might find that someone tries to intimidate you into giving them something using the threat of negative feedback - in its crudest form, this could be as simple as “Pay me $20 or I’ll leave you a negative comment”.
To report this to SafeHarbor, you should also use ‘Contact Us’, making sure you attach all the emails you have that prove the extortion happened.
You know, if it’s not one thing, it’s another. Maybe you’re not be having all that many problems with the buyers you do get, but you seem to be having a problem with items that just don’t sell. Never fear: the next email will give you some hints on what could be going wrong.
Kirsten Hawkins is an Ebay and internet auction enthusiast from Nashville, TN. Visit www.auctionseller411.com/ for more great tips on how to make the most from Ebay and other online auctions.
The activity chart is an ingenious way to find, in order, events happening in your community throughout the day. Plug in ‘www.noonernight.com’ on your computer or cell phone and retrieve lunch specials, happy hours, music and nightlife events.
Unlike newspapers with static ads, noonernight.com utilizes dynamic time updates.
To see upcoming events, simply enter a zip code and distance. The day and current time are highlighted in a bar graph form. Each event submitted spans the designated time. So planning a day or week can be done at a glance.
Not everyone can afford to advertise his or her events in the newspaper on a daily basis, which is why noonernight.com was developed. To let the public know what’s going on and when and where. A fantastic service for everyone to use.
Adding events is simple, fast, and free.
Noonernight.com is a great advertising and promotion tool that can be used to:
-Submit where your band is playing tonight.
-Advertise breakfast, lunch or dinner specials.
-Know about community events.
-Locate county fairs and festivals.
-List open houses.
and much more.
Log on to http://www.noonernight.com to see events in your area and add your event for free!
Leave the zip code entry field blank to view all submitted events.
Wholesale collectibles offers resellers high profit margins along with high volume sales, when done right.
Resellers, whether flea market vendors, eBay sellers, or dollar stores, will be faced with competition from online and offline retailers who can buy wholesale collectibles at a lower price.
To outmaneuver this competition in the wholesale collectibles business, resellers need to have a strategic plan in place.
Part one of their plan deals with finding the best sources for wholesale collectibles at the lowest possible prices.
For this reason I would recommend resellers to stay away from drop shippers when looking for collectibles.
Since the drop shipper is set up to offer his products to thousands of other resellers, you will not be able to compete based on price. All the resellers are paying the same price to the wholesale collectibles drop shipper, so how can your prices be lower?
When looking to buy wholesale collectibles you want to get as close to the source as possible.
Since you will not be able to buy brand name wholesale collectibles for a lower price than major retailers can, you will want to look for lesser known wholesale collectibles sellers.
For instance, ABC Collectibles might not have the name recognition that Marvel Comics enjoys, but you can show customers that the quality is the same, and as long as your prices are lower some customers should buy the wholesale collectibles manufactured by ABC Collectibles.
When you contact these companies looking for wholesale collectibles ask them for their overstock, overrun, and closeout deals. You would be surprised at the wholesale collectibles deals you can find from small manufacturers that are looking to move merchandise out.
You can find great wholesale collectibles deals but it will take some solid leg work.
Donny Lowy is the CEO of http://www.closeoutexplosion.com, an online wholesale and closeout business, and http://www.wholesalecloseoutforum.com, an educational site for the wholesale and closeout business.
Trying to be help your buyers find your auctions can be a truly daunting task. Most people only search eBay by title, not by description, and that means that you only have those 55 characters of the title to cover all the possible search terms. That’s not easy. In this email, I’ll give you a few pointers.
Don’t bother with eBay clich©s: There are plenty of eBay auction titles that say things like “Super rare camera wow look low price”. These are stupid things to put in your title, as no-one is going to search for them.
Think like a buyer: If you were looking for your item, then what exactly would you type into that box? If you think it’d help, try searching yourself to find someone else selling your item. What were the first things you thought of typing?
Think like other sellers: Keep an eye on which sellers are doing best with items like yours, and try to copy their title styles - if it works for them, it can work for you.
Be specific: You should be sure to write the item’s brand and specific model number in the title, as people will often search only for this information. Make sure that you also say exactly what the item is.
A Few Examples.
Here are a few examples of good titles. They’re real, and they’re on eBay right now, making their sellers money. So what makes them good?
“Dell Latitude Laptop P3 500mhz Notebook PC Computer”
If you know about computers, you’ll know instantly what this auction is selling. It has manufacturer (Dell) and product line (Latitude), followed by a few technical specifications (P3 500mhz is the processor speed). Notice also that the title includes the four words ‘laptop’, ‘notebook’, ‘PC’ and ‘computer’, as the seller wants people looking for any of those words to see his auction.
“OASIS Don’t Believe the Truth CD Album (New)”
This auction for a CD is well formatted: it gives the artist name in capital letters, followed by the album name. It then manages to include the two key words ‘CD’ and ‘album’, as well as the word ‘new’ - that means that anyone searching for ‘new oasis cd’, ‘oasis new album’ and so on will find this auction.
“1840 Penny Black stamp, certificate, four margins”
Here’s a slightly more obscure one, from the exciting world of stamp collecting. A penny black is one of the oldest and most famous stamps. It uses a few key words that collectors will consider important: ‘four margins’ indicates that the stamp has been cut out with some margins around it and so isn’t damaged, and ‘certificate’ tells you that the item has a certificate of authenticity - it’s a real penny black. Remember to use every bit of space to squeeze in as much important information as you can in the title.
So now that you’ve written a winning title, you need to start on a great description. The next email will show you how.
Kirsten Hawkins is an Ebay and internet auction enthusiast from Nashville, TN. Visit www.auctionseller411.com/ for more great tips on how to make the most from Ebay and other online auctions.
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